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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ron George

Ron George

June 29, 2026

5  out of  5
rating by Ron George
"Jim has been my agency since I retired. Always willing to help when I call them ."
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Jimmy Ammons

April 6, 2026

5  out of  5
rating by Jimmy Ammons
"Great experience best money counter in the world"
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William Basic

February 15, 2026

5  out of  5
rating by William Basic
"They have been great to me here so when my lady moved here and needed insurance we went and saw Naomi. She was beyond helpful and professional and went out of her way to get some issues solved with my lady’s insurance that most others would have probably given up. I am extremely grateful for the money and headache that she saved us! If you need good insurance at a fair price go see Naomi at this State Farm location, she is the best!"
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Devona Ackron

October 1, 2025

5  out of  5
rating by Devona Ackron
"Honey LET ME TELL YOU!! Taylor R. Just made my whole week. Her customer service was above and beyond and we’re talking about just a phone call. I am really nervous to talk on the phone, but she made me feel really comfortable. She’s very knowledgeable answered my questions quickly and immediately knew what I needed and made me feel taking care of she is the reason I came back to State Farm immediately and she is the reason I don’t regret my decision. I truly feel taken care of. I love that they don’t try to upsell you and I love chatting with them both via text and phone call. Each experience has been amazin.I love them!"
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Torrell Arrington

July 11, 2025

5  out of  5
rating by Torrell Arrington
"My Gosh, I can’t say how much I appreciate the customer service that Taylor R. provides!!! Here cheerful voice and upbeat attitude brightened my day when it started out bad. I felt well taken care of and even felt like I was talking to a best friend for years! Thank you so much State Farm and Taylor for giving me a wonderful experience!!!"
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Brianna Tate

June 2, 2025

5  out of  5
rating by Brianna Tate
"I love this place!! Taylor R was so sweet and helpful! Will be keeping this insurance :)"
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Lester Ashe

May 29, 2025

1  out of  5
rating by Lester Ashe
"I have to find another insurance company! State Farm is always raising my rates without my knowledge or prior notification.
I called the office twice, I never seem to get the same person. Always someone different, who can't answer my questions. Never! Always a call back!
I've said I was going to start shopping around to switch companies...but I'm so tired of being treated like a second class citizen."
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NZee

May 18, 2025

5  out of  5
rating by NZee
"I had a great experience with Agent Taylor Bolena last week and I just needed to let you know how pleased I am with this State Farm office.
It's so refreshing when I'm dealing with a caring, knowledgeable and competent
person that Taylor is....which is hard to find :)
Thanks sooo much!
Debra Gabel"
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Xander Harrell

April 25, 2025

5  out of  5
rating by Xander Harrell
"Amazing time at this State Farm I would highly recommend anyone that wants to sign up with Jim Dickerson, State Farm to go through the agent Taylor she was super nice Open and helped me out with all my questions with the utmost efficiency and helped me out With questions about my coverage and helped me Find discounts for my insurance she is an amazing agent would highly recommend her"
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Richard Ogburn

April 15, 2025

5  out of  5
rating by Richard Ogburn
"I just want to commend Jim on the wonderful staff he has working with him. Especially Taylor R. She was very nice, friendly and knew exactly what I needed to get done and done it efficiently."
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Sabrina James

April 14, 2025

5  out of  5
rating by Sabrina James
"The receptionist was very sincere and kind. She were able to assist me with my account and the app. It took a bit but we were able to finish the process on my State Farm app."
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Martha

March 18, 2025

5  out of  5
rating by Martha
"Jasmine did an excellent and above expectation job helping me today
You are fortunate to have her work for you at State Farm
Thank you Jasmine
Martha Ann Horn"
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Keenon Gresham

February 19, 2025

5  out of  5
rating by Keenon Gresham
"Taylor R. is definitely the pinacle of what a representative should be! Kind ,knowledgeable and willing to go above and beyond to ensure that her client is satisfied. Will highly recommend and plan on continue doing buisiness with this company for many more years."
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Steve Lanier

January 8, 2025

1  out of  5
rating by Steve Lanier
"Do yourself a favor & don't use them...I went to them for auto insurance...the same day I received my cards & policy in the mail I received a separate letter stating that my insurance would be canceled...'we're sorry blah blah blah...didn't get to underwriting dept....took 2 wks to correct...when I notified them in person after 1 yr not to renew my insurance but to keep in place until policy ended because I was going to Allstate they not only canceled my policy immediately leaving me without coverage the notice I received in the mail stayed my policy cancelation was a month prior...I've never had a company screw up in so many ways...then actually called me afterwards & tried to sell me Medicare options....don't make the same mistake I did..I wouldn't buy a bag of peanuts from 'em....totally inept"
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Jordan Orozco

December 5, 2024

5  out of  5
rating by Jordan Orozco
"Tasha Cason was very helpful and a delight! Thank you!"
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Angie McCall

October 8, 2024

5  out of  5
rating by Angie McCall
"Jim Dickerson's office always goes above and beyond for our insurance needs!"
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Reuben Sloan

October 2, 2024

5  out of  5
rating by Reuben Sloan
"I see many people complaining about prices. Must be due to their vehicle. Jim Dickerson was a lot cheaper for me and they haven't raised my rates in almost two years. Toyota and Ford vehicles"
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Kimberly Lynch

September 13, 2024

1  out of  5
rating by Kimberly Lynch
"Update: canceled my policy due to the issues below. They took 751.19 out of my account after cancelation. Keep say 24-48 hours they will return it but that has been going on for a week. They have stolen over $1100.00 at this point from me and just keep making a different excuse every day as to why they can't return it today! Bla bla bla corporate says we have to wait. Then omg don't get upset because we have stolen your money just stay calm and wait. They have been drawing interest on my money for 2 years and they want to hold out just a little longer

This office has went to hell since Debbie left. Literally just got yelled at by Rachel because they have been charging me since November of 2022 for a motorcycle that was totaled and took my husband's life due to no fault of his own. So if you want to be screamed at an stolen from."
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Victoria Lightner

August 29, 2024

5  out of  5
rating by Victoria Lightner
"Erica Beck is always very knowledgeable and helpful! I highly recommend this agency of professionals!"
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Tia Green

August 22, 2024

5  out of  5
rating by Tia Green
"She was great 👍"
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Cameron Rose

August 4, 2024

4  out of  5
rating by Cameron Rose
"I've been with state Farm for 24 years and they were trying to cheat me on an accident. Jim Dickerson stepped up and made it right and car is supposed to get fixed. Jim deserves credit for stepping and getting corporate State Farm to do right thing. I give him the kudos. If you have issues with corporate State Farm, call your agent. Jim I'm sure has a lot of pull after being there 30 years. I'm glad he was my agent."
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Eric Feldman

August 2, 2024

5  out of  5
rating by Eric Feldman
"I have worked with Erica Beck for several years now, on various insurance issues for our family property, and most recently for boat insurance. In her patient and professional manner she always provides the information we need to make sound decisions. She has that rare combination - responsive, knowledgeable, detail-oriented, cheerful and helpful - everything you could ask for from your insurance agent. I can only give her 5 stars here, but I would give her 10 stars if I could."
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Derek X Mack

May 16, 2024

5  out of  5
rating by Derek X Mack
"Erica’s level of customer satisfaction is God tier."
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Victor Whitehead

April 5, 2024

5  out of  5
rating by Victor Whitehead
"Brandon was very helpful"
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Bree Wyatt

April 4, 2024

5  out of  5
rating by Bree Wyatt
"Yvette is absolutely amazing. I have called several times in the past few months due to an accident and adding a new car onto my policy and she was able to get everything that I needed each time that I called. I called again a few months later about my insurance increasing and she explained everything to me in great detail. Thank you Yvette for all of your help!!!"